But last week, an Astro spokesperson told Polygon that both the Xbox One and PS4 "work a little differently" from previous consoles and " some fine tuning of our products to make them work perfectly."Īstro's latest firmware update for the MixAmp Pro 2013 edition, the small console that interfaces between an audio source (such as a console) and a headset, aims to fix the problems. The chat issues weren't restricted to Astro equipment, according to those reports. The $24.99 stereo headset adapter is required in order to use third-party headsets with the Xbox One such as products manufactured by Astro, Turtle Beach and others. After complaints regarding the performance of Astro Gaming gear with chat audio on PlayStation 4 and Xbox One, Astro released a firmware update yesterday in an effort to to fix the issues in question, the company announced in a blog post.īuyers of the Xbox One stereo headset adapter, an accessory that Microsoft released earlier this year in order to make the console compatible with gaming headsets, began to report that their chat audio was coming out garbled, or with static or crackling.
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